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Where we really are: AI is real, but not “everywhere”. AI is no longer theory — many factories and service companies already run live use cases…
Most factories still spend a lot of time firefighting: chasing breakdowns, digging through PDFs for manuals, searching emails for past fixes…
For field service companies — elevator, HVAC, industrial maintenance, utilities — AI is no longer theoretical. LLMs already help with intake, dispatching…
For manufacturing companies, every minute of downtime has a cost. A single machine stopping can affect an entire production line and delay deliveries…
When you’re responsible for a mall, hospital, hotel or airport, maintenance is not optional — it’s mission-critical. A single failure can mean safety risks…
Most service companies don’t run on software. They run on people — the senior technician who knows every elevator, the dispatcher who remembers every site…